I just can't be bothered checking to see what I have posted or nor.

Pretty sure I haven't mentioned that, on Monday, I had a meltdown. Better now. Tuesday I saw my GP, and that was to organise counseling. I agreed last week that it was sensible. And Monday proved it's a good idea. I find it funny that in the referral letter, I have been described as "a stalwart lass".

AMP should get my registered mail tomorrow. I'm surprised it only costs six something, including getting a recipt delivered to me. I liked my covering letter. It was about them not being able to claim they haven't received the mail. Then some very general thoughts on how the mark of a really great company is how they handle difficult situations.

Then I tried following up my missing $500. That went badly. But at the end - I did tell my new Super fund that even though my missing money is not good... they have still been excellent to deal with. They have, and getting to say it cheered me up a little.

That was after the call to my bank. Which went very badly. I had someone next to me who used to work there, and while I was on hold off and on, she was suggesting ways to complain. I did complain, and the bank has a recorded copy of the call for quality and training purposes. A supervisor promised me they would have a listen.

I spoke with some chick, who would not even let me finish sentences trying to explain the situation. She interrupted me with answers to questions I wasn't even asking, not that she would have let me finish. She said she would pass on my query to the right person (who she wouldn't let me speak with), BUT I would not get any response. After a bit she tried to refuse to let me speak with a supervisor. She was rude in general.

When involved in difficult conversations - I'm very calm, and very clear about what I am saying. After I was done, the guys (who had started to listen while my back was turned) wondered how the hell I stayed so calm and polite. If I can be polite as I sue someone, or even while receiving a death threat, I had better do well with my own bank. Damn them.

Many issues with my new client exploded today. That sucked. And I made an executive decision that they can walk away from a thousand odd we have undercharged. Hopefully they will agree, and we can all walk away from at least one issue.

Tomorrow... I really hope that something IT related is broken. If not - I must have fucked something up real bad.